Good news! If you need to reschedule or cancel your appointment, you can do it directly through your Frida account under the "Appointments" tab.
There will be no additional charge for changes made to your appointment up to 24 hours before your scheduled appointment time.
Any changes made to an appointment within 24 hours of the appointment start time will be charged at $79. This fee reflects the missed opportunity to provide care to another patient during the reserved time slot.
If you miss your scheduled appointment without prior notice, you will not be eligible for a refund of the appointment cost.
Unique exceptions can be reviewed on a case-by-case basis but cannot be guaranteed.